Built for Managed Service Providers

MSP operations, on autopilot

Client onboarding, P1 incident escalation, and change management — automated end to end. Native integrations with Jira, PagerDuty, GitHub, and Linear. AES-256 credential vaults included on every plan.

Start free — no credit cardBrowse MSP templates
4,000+
Australian MSPs in the market
7
Native integrations for MSP toolchains
AES-256
Encryption for all client credentials
$29
Per organisation — not per seat

Where MSP operations break down

🎫

Tickets that fall through the cracks

Incidents escalate manually via Slack DMs. Change requests sit in spreadsheets. SLA breaches happen because no one owns the handoff.

🔁

Client onboarding takes weeks

Each new client requires a dozen manual steps across Jira, documentation tools, and internal systems. No standardisation means no consistency.

🔐

Credential sprawl

Engineers hold client credentials in spreadsheets or password managers. No audit trail. No revocation workflow. A security incident waiting to happen.

MSP workflows, pre-built

Tuned to your toolchain. Live in minutes.

Client Onboarding — End to End

Onboarding: 2 weeks → 2 hours
Signed contract triggers workflow
IT provisioning steps (Jira tickets auto-created)
Credential vault entry created (AES-256)
Welcome pack sent via email
Client portal activated
30-day check-in scheduled

P1 Incident Escalation

MTTR improvement: avg 40%
PagerDuty alert received
Severity classified by AI
On-call engineer assigned (Linear task)
Client notified via Slack + email
Incident bridge opened
RCA document auto-generated on resolve

Change Management Approval

Approval cycle: days → hours
Change request submitted
Risk assessment (AI-assisted)
Technical review (engineer approval gate)
Client sign-off via magic link
Change window scheduled (auto)
Post-change validation checklist

Native integrations — no glue code needed

J
Jira
P
PagerDuty
G
GitHub
L
Linear
S
Slack
N
Notion
Z
Zendesk

Start automating your MSP operations

24 MSP templates ready to deploy. Free tier, no credit card, no engineer.

Get started free